Privacy Policy
Your privacy matters to us at torinexalvio
Last Updated: February 15, 2025
Introduction and Scope
torinexalvio (ABN 47 123 456 789) operates under Australian privacy legislation, primarily the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information when you interact with our financial education platform and business growth services.
This policy applies to all interactions with torinexalvio, including our website at torinexalvio.sbs, educational programs, consultation services, and any communications you have with our team. We're committed to protecting your privacy while delivering valuable financial education and business development resources.
By using our services, you acknowledge that you have read and understood this privacy policy. If you don't agree with these terms, please discontinue use of our platform.
Information We Collect
We collect various types of information to provide you with personalized financial education and business growth services. Understanding what we collect helps you make informed decisions about sharing your information with us.
Personal Identification
Name, email address, phone number, business address, and professional details when you register for our programs or request consultations.
Business Information
Company details, industry sector, business size, financial goals, and current challenges to customize our educational content and recommendations.
Educational Progress
Course completion rates, assessment results, learning preferences, and engagement metrics to improve your educational experience.
Technical Data
IP address, browser type, device information, and usage patterns to enhance platform security and user experience.
Automatic Data Collection
Our platform automatically collects certain information through cookies and similar technologies. This includes session data, page views, time spent on different sections, and interaction patterns that help us understand how you use our educational resources.
How We Use Your Information
We use collected information to deliver high-quality financial education and business development services. Here's how your data helps us serve you better:
- Provide access to educational courses and learning materials tailored to your business needs
- Send course updates, new content notifications, and educational newsletters
- Analyze learning patterns to improve our curriculum and teaching methods
- Respond to your inquiries and provide customer support
- Conduct research to develop new educational programs and services
- Ensure platform security and prevent fraudulent activities
- Comply with legal obligations and regulatory requirements
Marketing Communications
With your consent, we may send you information about new courses, upcoming webinars, and relevant educational content. You can unsubscribe from marketing communications at any time using the links provided in our emails or by contacting us directly.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances that support our educational mission or legal requirements:
Service Providers
We work with trusted third-party service providers who help us deliver our educational platform. These include hosting providers, email marketing services, payment processors, and educational technology platforms. All service providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation. This includes cooperating with law enforcement agencies or regulatory bodies when legally obligated to do so.
Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction, subject to appropriate privacy protections.
Data Retention Periods
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and meet our legal obligations.
Information Type | Retention Period | Reason |
---|---|---|
Course enrollment data | 7 years after completion | Educational records requirements |
Marketing preferences | Until you unsubscribe | Consent-based communication |
Financial transaction records | 7 years | Australian taxation law |
Website usage analytics | 26 months | Service improvement analysis |
Support communications | 3 years | Quality assurance and training |
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
- Access: Request copies of your personal information we hold
- Correction: Update or correct inaccurate or incomplete information
- Erasure: Request deletion of your information in certain circumstances
- Portability: Receive your information in a structured, commonly used format
- Restriction: Limit how we process your information in specific situations
- Objection: Object to processing based on legitimate interests
- Complaint: Lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, contact our privacy officer using the details provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, use, or disclosure. Our security framework includes both technical and organizational safeguards designed to maintain data integrity and confidentiality.
Technical Safeguards
Our platform uses industry-standard encryption for data transmission and storage. All sensitive information is encrypted using AES-256 encryption, and we employ secure socket layer (SSL) technology for all data transfers. Regular security audits and vulnerability assessments help us maintain robust protection against emerging threats.
Access Controls
We maintain strict access controls, ensuring only authorized personnel can access your personal information. Staff members receive regular privacy training and are bound by confidentiality agreements. Access is granted on a need-to-know basis and regularly reviewed.
International Data Transfers
While we primarily store and process your information within Australia, some of our service providers may be located overseas, including in the United States and European Union. When we transfer your information internationally, we ensure appropriate safeguards are in place through:
- Standard contractual clauses approved by privacy authorities
- Adequacy decisions recognizing equivalent privacy protection
- Binding corporate rules for multinational service providers
- Your explicit consent for specific transfers
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and gather usage analytics. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our platform.
Types of Cookies We Use
- Essential cookies: Necessary for website functionality and cannot be disabled
- Performance cookies: Help us understand how visitors use our site
- Functional cookies: Remember your preferences and settings
- Marketing cookies: Track your activity across websites for advertising purposes (requires consent)
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.
Minor updates, such as clarifications or formatting changes, may be made without prior notice. We recommend reviewing this policy regularly to stay informed about how we protect your information.
Privacy Questions or Concerns?
Privacy Officer
torinexalvio
3000 Victoria Street, South Melbourne VIC, Australia
Phone: +61881509500
Email: info@torinexalvio.sbs
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM AEDT